5 ms·

This company is so rotten. Just look at their recent track record showing pure user hostility. Why is anyone still using them?

by riffic 5y ago

foxtrottbravo 5y ago
Probably because they make it hard enough to leave so that the majority of end-users just swallow the pill
tablespoon 5y ago
> This company is so rotten. Just look at their recent track record showing pure user hostility. Why is anyone still using them? Inertia. Lastpass still works, and frankly it's not high on my list of priorities to research and switch to a new password manager. Some people have time to obsess over this stuff, I don't anymore. And frankly, data export barriers wouldn't be a difficulty for me (I wouldn't mind re-keying stuff if that's what it took, and that's what I did to get my passwords into LastPass). Deciding on a direction is way more work, and that's the real barrier. Also, it's kind of pointless. The alternatives will almost certainty be some open source thing with major UX friction and personal maintenance burden, or some for-profit service that will eventually be corrupted in exactly the same way as LastPass has.
andybak 5y ago
> Just look at their recent track record showing pure user hostility. Why is anyone still using them? Because I've managed to miss any news damning enough to make me decide to switch. It's possible that either: a) I've overlooked something b) You and I have different priorities c) You're being hyperbolic. I genuinely don't know which but your phrasing and tone makes me lean towards (c) The internet is full of people shouting "God. [Company] is the worst!" - if you want to be persuasive then it's probably better to not sound like them.
- riffic 5y ago
  You can lean towards C all you want and I admit my phrasing and tone will come across a certain way, but the track record isn't hard to dig up if you just take a cursory look. Let me give you this own site's experiences with the company. https://www.google.com/search?q=lastpass+site:news.ycombinator.com https://www.google.com/search?q=lastpass+site:news.ycombinat...

This company is so rotten. Just look at their recent track record showing pure user hostility. Why is anyone still using them?

by riffic 5y ago

This company is so rotten. Just look at their recent track record showing pure user hostility. Why is anyone still using them?

foxtrottbravo 5y ago

Probably because they make it hard enough to leave so that the majority of end-users just swallow the pill

tablespoon 5y ago

> This company is so rotten. Just look at their recent track record showing pure user hostility. Why is anyone still using them? Inertia. Lastpass still works, and frankly it's not high on my list of priorities to research and switch to a new password manager. Some people have time to obsess over this stuff, I don't anymore. And frankly, data export barriers wouldn't be a difficulty for me (I wouldn't mind re-keying stuff if that's what it took, and that's what I did to get my passwords into LastPass). Deciding on a direction is way more work, and that's the real barrier. Also, it's kind of pointless. The alternatives will almost certainty be some open source thing with major UX friction and personal maintenance burden, or some for-profit service that will eventually be corrupted in exactly the same way as LastPass has.

andybak 5y ago

> Just look at their recent track record showing pure user hostility. Why is anyone still using them? Because I've managed to miss any news damning enough to make me decide to switch. It's possible that either: a) I've overlooked something b) You and I have different priorities c) You're being hyperbolic. I genuinely don't know which but your phrasing and tone makes me lean towards (c) The internet is full of people shouting "God. [Company] is the worst!" - if you want to be persuasive then it's probably better to not sound like them.

riffic 5y ago
You can lean towards C all you want and I admit my phrasing and tone will come across a certain way, but the track record isn't hard to dig up if you just take a cursory look. Let me give you this own site's experiences with the company. https://www.google.com/search?q=lastpass+site:news.ycombinator.com https://www.google.com/search?q=lastpass+site:news.ycombinat...