3 ms·
While it was harder than it should have been to reach them. The one support interaction I’ve ever needed to have with them (domain name change went badly with m
by techdragon 5y ago
While it was harder than it should have been to reach them. The one support interaction I’ve ever needed to have with them (domain name change went badly with master password email account re-verification before I added a secondary email) was amazing. They had a thorough security checking, identification confirmation process that would make it more difficult for social engineering, they were able to fix up the email over the course of a 45 minute phone call (I did mention it was thorough)
- SV_BubbleTime 5y agoYou guys did better than me, I gave up trying to find a phone number and used their ticket system… it was not good. Issue was eventually resolved but wow, what a mess.