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Nobody knows what these things are or why they need them. The only thing that makes companies care about security is when it can be used to close more deals, or
by somehnacct3757 5y ago
Nobody knows what these things are or why they need them. The only thing that makes companies care about security is when it can be used to close more deals, or comply with regulations. That means you're either targeting MM+ customers or are MM+ yourself. Until then, if a company can jettison audit logs to save $20/seat, they will. And providing them that option may be exactly the mental gymnastics you need to close the deal.
I also don't agree it's a dark pattern. Implementing and storing audit logs takes up time and space, so it makes sense to charge more for them. Having your engineers spend time on meta-features like SSO rather than the next product roadmap feature has an opportunity cost so you should get some cash out of it to balance things.
I'm just thinking of a standard B2B SaaS context. If you're in the security field selling to security professionals then maybe these features are table stakes?