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I was curious and tried it myself. The search results page explains -- right at the top -- what is happening: Showing results from All Departments No results

• cik 5y ago
  It depends how you view the problem. If one assumes that humans make mistakes - it's probably reasonable to show people things outside their selected search scope. If you're an exacting user, this is rather frustrating. Realistically neither of the above were the concern. It's an attempt to boost engagement in the hopes that you'll find a product for eventual purchase, nothing more.
  • aix1 5y ago
    I didn't design this UX, so can't be certain of the designer's intent. However, more charitable interpretations could be: 1. perhaps the user has accidentally chosen the wrong category? 2. perhaps the product they're looking for is miscategorised? (I've definitely seen these.)
    • eitland 5y ago
      But then tell me loud and clear that you did it. If WalterBright didn't see it it probably wasn't loud and clear enough.
      • aix1 5y ago
        Perhaps. I'll just point out that the wording I quoted is literally the first thing that the results page shows, in headline font. I don't often come to Amazon's defence, but here it's IMO a bit of a stretch to infer malicious intent.
        • WalterBright 5y ago
          You're right, it is there. It is not in headline font, however. It's in a small font, and I did not see it. I just looked at the search results, not seeing all the other noise on the page.