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That's nuts. Is that the official policy? Here in Norway, a laptop would have a 5 year "reklamasjon" (not 100% sure what that translates to in English). Perhaps
by bjarneh 5y ago
That's nuts. Is that the official policy? Here in Norway, a laptop would have a 5 year "reklamasjon" (not 100% sure what that translates to in English). Perhaps "forced warranty" would be my best translation. It basically means that the product is expected to last for at least 5 years, and if it doesn't - the seller has to fix it, or give you your money back.
Some products have a 2 year "reklamasjon" while others have 5; it's sometimes a bit surprising which products get 2 and 5 years. Cellphones have 5 for instance, which seems strange given their (ab)use. Companies cannot opt out of this.
- tfandango 5y agoI think this laptop is likely over 5 years old, though I'd expect to be able to order 10 year old parts on thinkpads, but perhaps that is not cost effective since most companies would replace machines before that. In the US I believe it came with 1 or 2 years warranty against defect. I had purchased an additional 2 year warranty for a total of 4 years. I had the battery and cover replaced when it cracked but in the end I decided it was a waste if I could get my hands on the parts since these are easy enough to repair.