> Couldn't proper packet shaping improve the reliability of your comms? Proper packet shaping will do it, but so far improper packet shaping does the opposite,

> Couldn't proper packet shaping improve the reliability of your comms? Proper packet shaping will do it, but so far improper packet shaping does the opposite, and is way more widespread. Either ISPs purposefully degrade VoIP to make it unusable, or just barely usable to steer VoIP clients into lower gear codecs, and save tiny, tiny sum on traffic. What I seen more frequently however is that ISPs are buying into all kinds of useless "traffic optimisers" from vendors of telco gear, or trying to boost VOIP traffic, but in the end breaking it by messing up buffer sizing, and congestion control logic of properly done VOIP clients.