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During the early phases of organization building, Google needed to build a huge army of engineers in a competitive hiring environment. To do that they had to co
by matthewdgreen 5y ago
During the early phases of organization building, Google needed to build a huge army of engineers in a competitive hiring environment. To do that they had to convince potential hires that it would be morally acceptable to build the most sophisticated tracking/surveillance system in human history. (I don't think this was entirely cynical: I also think it was also necessary for the founders to convince themselves that this was all going to be ok.) Perhaps there's more, but that's the basic story behind "don't be evil."
But obviously organizations change. Much of Google's infrastructure now exists and nobody needs to be convinced to build it. Google/Alphabet also has new corporate leadership that is more beholden to the company's shareholders. Of course, one could point out that this was inevitable from the beginning: corporations can temporarily behave in "moral" ways, but (absent outside pressure) they won't necessarily stay that way.
- pvarangot 5y agoI think also their free products (search, and then email) where so so good and miles ahead of the alternative that people also wanted to be convinced themselves that it was a "not evil" company. Still to the day, where there's ok alternatives and search and mail are riddled with spam problems, being Google-less is not straightforward and takes actual work. The mental energy can just be diverted into convincing yourself Google is not that bad or that everything is fine because everyone else is using it and you'll probably be ok.