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I disagree. Most of the time that I sign up for a beta service (at least for a free beta), I am doing it out of curiosity more than anything. I'm not about to s
by mkopinsky 15y ago
I disagree. Most of the time that I sign up for a beta service (at least for a free beta), I am doing it out of curiosity more than anything. I'm not about to start a long conversation with every beta I sign up for.
- Hisoka 15y agoYep, then you're not a valued user. Those who are willing to have a conversation are the users you want to keep because their interest level in your product is high. They're the ones most likely to buy, as well as spread the word.
- toumhi 15y agoSame here. I tried to engage a conversation with my beta users when they registered, but I got 0 replies (out of 30 signups) and the 1 thing I got was more instant unsubscribes. I guess it depends on the service offered (mine is file sharing for companies in french) but in that case interested users just don't seem to be willing to send an email after already taking the initiative to subscribe, confirming email etc.