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Ask HN: Has your company ever hired an outside software factory? Was it good?

Hey HN friends! With a friend of mine from college we're starting a software factory and want to learn from the experiences that you may have. What things can a software factory do to provide a great customer experience?

tgflynn 5y ago
I've never heard of a software development consultancy referred to as a "software factory" before. Did you just invent that term ?
- tucaz 5y ago
  It’s a very common term. Technical specification goes in. Developed software goes out. It usually doesn’t work but that’s the premise.
  - rdtwo 5y ago
    I don’t think it’s possible to actually get anything other than garbage out. Generating a technical requirement that generates a good outcome takes a higher level of competence than just generating the product internally
    - tucaz 5y ago
      You got it
oaw-bct-ar-bamf 5y ago
Current day job company is big enough to have it’s own “software factory” abroad. It’s horrible. Some good guys but mostly Indian freshers that get burned in 1-2 years. Time zone difference sucks. Zero understanding of the product. To get the proper end result you have to specify the work chunks on such a deep level that you are faster doing it yourself in the first place.
- giantg2 5y ago
  Same for our large company - lack of product understanding, poor outcomes/outputs/quality, communication issues (including SOW definitions), and regulatory constraints that limit what they are even allowed to work on.