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You used Upwork as your credit card processor. Then the processor told you that your customer was basically using a stolen credit card. It’s completely reasonab
by NoblePublius 5y ago
You used Upwork as your credit card processor. Then the processor told you that your customer was basically using a stolen credit card. It’s completely reasonable for Upwork to take these funds back from you. And it’s completely reasonable for you to call “Robin” and demand he pay you back directly.
- CRConrad 5y agoSeems you got pretty much every single detail of this wrong. > You used Upwork as your credit card processor. No, he used Upwork as his agent for selling freelance work. Upwork in turn used whatever credit card processor they used; perhaps their bank, I don't know. > Then the processor told you that your customer was basically using a stolen credit card. No: Then Upwork's credit card processor told Upwork that Upwork's customer was basically using a stolen credit card. > It’s completely reasonable for Upwork to take these funds back from you. No: It’s completely reasonable for Upwork to take these funds back from Upwork's customer, "Robin". > And it’s completely reasonable for you to call “Robin” and demand he pay you back directly. No.