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> making it absolutely idiot proof means more usage Perhaps that's what analysts and management believes publicly within search companies, but I don't think ev
by ravenstine 5y ago
> making it absolutely idiot proof means more usage
Perhaps that's what analysts and management believes publicly within search companies, but I don't think even normies believe that crappy search results is better than none. There's a few things that may be happening that explain why filler search results creates more engagement.
A non-power-user may perceive a search engine that returns crappy results to have more pages indexed over a search engine that returns no results for the same query, even though the latter would return more accurate results for a different query.
Users may also return to the search engine more because they click on these filler results expecting to find what they want, but they don't, so they click on the back button and click on another result. I suspect that analysts may conveniently omit this information when presenting their fancy graphs showing increased engagement to management, and that's because I've seen this sort of shenanigans in real life. Management either way may just not care as long as the ads being displayed in search results are being viewed or clicked more often.