It's a very common business model nowadays. Turo did the same w.r.t car rentals, there's endless stories about people getting screwed on the platform (both rent

It's a very common business model nowadays. Turo did the same w.r.t car rentals, there's endless stories about people getting screwed on the platform (both renters and rentees). In every single instance Turo's answer has been "Sounds like the two of you have a dispute. Sounds rough. Hope you two can figure it out!"