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Allowing credit card payments through a 3rd party intermediary makes this situation very messy. Non-payment is actually a surprisingly common problem in the wo
by PragmaticPulp 5y ago
Allowing credit card payments through a 3rd party intermediary makes this situation very messy.
Non-payment is actually a surprisingly common problem in the world of freelancing. You won’t see it if you have a handful of established, trusted clients. However, it crops up a lot if you deal with individuals, entrepreneurs, or startups.
As an individual, you can simply refuse credit card payments completely. You can also stop work completely until the client is caught up on payments.
With Upwork, can you even choose to reject credit card payments? Or are you forced to take the risk of credit card chargebacks?
As for recourse: The amount is high enough to get a lawyer involved. Go after Robin, demonstrate non-payment, get a judgment. I’m guessing Upwork’s legalese and corporate counsel aren’t worth going after.