I think the latter argument is 90% of the reason. Too bad this new generation doesn't have an opensource base of software to work with, or rather somehow didn't

I think the latter argument is 90% of the reason. Too bad this new generation doesn't have an opensource base of software to work with, or rather somehow didn't get acculturated to the existing one. Actually, that's probably because there were those few "killer features" such as offline messages that the existing systems didn't have.