Isn't this the eBay problem in a nutshell? In that, it's the coordinating party's job to combat this as best they can, because they're in the most information p

Isn't this the eBay problem in a nutshell? In that, it's the coordinating party's job to combat this as best they can, because they're in the most information privileged seat? If Upwork thinks Robin and the freelancer are the same person, they're the ones best able to sort that out, no? Presumably the freelancer doesn't have access to the full activity history and profile details of Robin, but Upwork does. And if they do believe that, this seems a bizarre outcome. Why would you allow someone you believe to be a scammer to remain on your platform?