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I hope this gets the visibility it needs and some lawyers get involved. As many others have mentioned, if this is a fair world (i really want it to be), this i
by irjustin 5y ago
I hope this gets the visibility it needs and some lawyers get involved.
As many others have mentioned, if this is a fair world (i really want it to be), this is Upwork's problem and them eating the cost.
Funds not being "good" is not the freelancer's problem. It's literally why you use/pay a platform like Upwork. So you don't have to deal with wether the bank transfer happened.
i.e. How does the freelancer have any knowledge, power or ability to know whether the credit card being used is legit?
- irjustin 5y agoI've since learned from other threads that this exists because otherwise creditcard fraud would be very easy to perform.
- piaste 5y agoHow does passing the cost to the freelancer (who has ZERO ability to verify credit card ownership) make CC fraud any harder? If anything it's the opposite. If I were a fraudster, this blog post would encourage me to use stolen CCs on Upwork, knowing that the platform will simply steal from the freelancer instead of coming after me.
- irjustin 5y agoSuper late, but the analogy is eBay/Amazon seller. With tangible goods, it's way more obvious that, if the seller delivered, the chargeback should fail. As the writer of the article points out, proof that the "seller delivered" wasn't strong enough so the chargeback went through. This is a poor case of Upwork <> Mastercard/Visa/etc company. It is is much easier to see in the eBay example, that if the chargeback was successful it's the seller's problem. This keeps the credit card fraud system "turning". Clearly "Proof of Work" is a huge issue. Even if Upwork 100% says the guy did all the work, the credit card company can still judge "no" and everyone is SOL.