I'd be looking to get "Robin" to put in writing that he used the wrong card. Surely it is Robin who owes Upwork, not OP who owes Upwork. I'd also want Upwork to

I'd be looking to get "Robin" to put in writing that he used the wrong card. Surely it is Robin who owes Upwork, not OP who owes Upwork. I'd also want Upwork to answer a few questions: 1. Did the cardholder receive their money back? 2. If so, how much exactly? 3. How much of that amount did you receive, after fees? 4. Is "Robin" still active on the Upwork platform? 5. Do Upwork have the contact details of "Robin"? 6. What actions have they taken to recover these costs from "Robin"? 7. Who was the person whose card "Robin" had access to? 8. Why did it take them so long to spot the charges? There are so many questions here. They can't just close the case. It's not a support ticket. This is a legal matter. If OP stops working right now, then he does pay the costs, but he does then have to find another income. For anyone wants to try and help OP, consider liking/retweeting this: https://twitter.com/imdsm/status/1480176898600845312 https://twitter.com/imdsm/status/1480176898600845312