> My recent experience (past 5 years) had been with remote teams, where this problem is exaggerated even more. Some people see remote as an excuse to minimize t

> My recent experience (past 5 years) had been with remote teams, where this problem is exaggerated even more. Some people see remote as an excuse to minimize their own workload so they can finish their tickets early and log off as quick as possible. Listen to yourself, you are viewing a way people want to work as a problem. The way they get the job done ?quickly? and then log off sounds ideal for a change of contract where a basic wage + performance pay could be used to incentivise parts of the workforce which in turn could improve customer satisfaction. So I wonder if you have spotted an opportunity for change whilst viewing it as a problem?