I once had someone send me a decent sum of money using Zelle, but I had no Zelle account. I tried to set one up, CU not supported. Went the Debit route -- Also,

I once had someone send me a decent sum of money using Zelle, but I had no Zelle account. I tried to set one up, CU not supported. Went the Debit route -- Also, in my case, not supported. After a few phone calls with their customer service department, it was evident that it was not going to work out. ALSO, they had no way to 'refund' that person the sizable amount of money beyond waiting the 2 weeks or so it takes for that money to be 'unclaimed', and thus reverting to the originating account. So, for 2 weeks, thousands of dollars were 'stuck' in no mans land. It all resolved out, when the timeframes were hit, and transactions reversed, but it still boggles my mind that they do not have a method beyond this when such cases arise.