They might mean "put new upholstery and interior plastics in" which, yeah, an off lease vehicle isn't going to be brand new inside. As someone who runs vehicle

They might mean "put new upholstery and interior plastics in" which, yeah, an off lease vehicle isn't going to be brand new inside. As someone who runs vehicles for 20+ years, while interior durability has improved, I still do find myself needing to do a midlife reupholstering.