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The problem is that a lot of users will activate it without really knowing what it is. Lots of elderly people use Norton and Avira, for example.
by kieloo 5y ago
The problem is that a lot of users will activate it without really knowing what it is. Lots of elderly people use Norton and Avira, for example.
- iszomer 5y agoWhich can be a separate technical support nightmare in of itself. My elderly folks may not be as flexible on the reasoning and troubleshooting aspect of it than I would be and convincing them to be more progressive in their approach often leads to more "lost in translation" moments as their user experiences are significantly different than my own.