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My favorite example is Zendesk. They’re a customer support company with all their GitHub issues turned off, forcing you to use their support system. Of course,
by zionic 5y ago
My favorite example is Zendesk. They’re a customer support company with all their GitHub issues turned off, forcing you to use their support system. Of course, if you email them telling them they broke their library (for the 3rd time this year) and forget to email them on your account holder email they’ll respond that they only take requests from the designated email, and say goodbye.
Even when you use the right email you’re still playing telephone between some poor support person and a dev. Absolute trash-tier company, I have a backlog item to completely scrap their SDK from my apps I just haven’t gotten around to it.