A human who had to write several dozen support answers? Naming collisions have to be a common occurrence for Facebook. It’s sufficient to write exactly one mai

A human who had to write several dozen support answers? Naming collisions have to be a common occurrence for Facebook. It’s sufficient to write exactly one mail for such cases. There is no need to re-write or change things around, it’s always the same answer to the same question. Using a robot to write stuff like that seems wasteful – I don’t even think it would currently be possible.