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I interviewed for a “AI” company and asked them about their tech that could take phone calls and extract orders! Wow really cool and impressive! How do you solv

I interviewed for a “AI” company and asked them about their tech that could take phone calls and extract orders! Wow really cool and impressive! How do you solve X? Oh we have a call center in Mexico that takes all the calls. So you have no usable AI tech at all? Nope. Ok nice talking to you. They had signed with a major retail company. They were actually making software for the call center. And the “CTO” was “working on” the “AI” in parallel. The company name had AI in it too

raihansaputra 5y ago
Here in Indonesia the joke is AI as Admin Intelligence, as Admin is the shorthand for people managing/doing administrative tasks. I admit it's a legit strategy to increase productivity (offshore/multitenant/software optimise service), but doing that and analyzing/training on the data still doesn't help creating an AI for it. Ex: Uber.