5 ms·
Is the 5-10% savings on agents handling phone calls worth it when reputation damage is taken into consideration?
by Teandw 5y ago
Is the 5-10% savings on agents handling phone calls worth it when reputation damage is taken into consideration?
- tetha 5y agoMost of our customers use these kinds of chat bots as an addition to their portfolio of support channels a user can use. If you don't like it, use another channel you prefer.