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When you buy the non-refundable tickets, you agree to a contract in which they have unilateral rights to refusal. There is no obligation that every contract sh
by skohan 5y ago
When you buy the non-refundable tickets, you agree to a contract in which they have unilateral rights to refusal. There is no obligation that every contract should enure equally to both parties :-)
- pb7 5y agoYeah, I definitely get that. Reminder that I wasn't the original person that made this point, I was simply clarifying it for them because I agreed with it. I am fully aware of the terms of the agreement when I buy flights but that doesn't make it any less hostile to customers. There aren't any alternatives to flying over oceans or even just long distances.
- skohan 5y agoI think airlines engage in plenty of customer-hostile policies. I would argue that offering a clearly labled non-refundable option at a discount is not one of them.