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Content moderation is a labor problem, not a technical or "operations" problem. There's simply not enough profit in any online forum/platform to cover the labor

Content moderation is a labor problem, not a technical or "operations" problem. There's simply not enough profit in any online forum/platform to cover the labor costs of effective moderation, which is why Facebook/Google use AI-based pre-review of reports - and very cheap labor from countries where both language and cultural barriers lead to lots of problems. How are you intending to fix that? Especially since you have a lot of extra overhead because you have to handle an API call for every page a user loads in their browser? Please publish a privacy policy and disclose what data you collect/retain, and when. Otherwise, I'm assuming your plugin is collecting extensive client-side data including every URL I visit, my IP, etc. Also, why haven't you done more of a quiet roll-out before announcing it on HN? Your status page says you've got ~100 comments. I really don't understand why you wouldn't have rolled this out via an invite system, starting with trusted friends, your professional network, etc.

ksarw 5y ago
Over time, we believe can build tools to differentiate ourselves with regard to quality of moderation. Indeed, this is the challenge that we intend to undertake head on. Our privacy policy is here: https://netvyne.com/privacy-policy https://netvyne.com/privacy-policy A TL;DR is we only collect information when you actively post a comment/content, which includes the IP address of the request. We don't collect data on pages you are just visiting. As mentioned elsewhere in this thread, you can also disable the extension from running on every site you visit, either via Chrome or from our very own options menu (it may result in the comment count badge no longer working). Its already been cycled with trusted friends, and now I believe its ready for the virtuous cycle that comes with a broader audience. The value of the tool becomes more noticeable with a broader consumer base.

ksarw 5y ago

Over time, we believe can build tools to differentiate ourselves with regard to quality of moderation. Indeed, this is the challenge that we intend to undertake head on. Our privacy policy is here: https://netvyne.com/privacy-policy https://netvyne.com/privacy-policy A TL;DR is we only collect information when you actively post a comment/content, which includes the IP address of the request. We don't collect data on pages you are just visiting. As mentioned elsewhere in this thread, you can also disable the extension from running on every site you visit, either via Chrome or from our very own options menu (it may result in the comment count badge no longer working). Its already been cycled with trusted friends, and now I believe its ready for the virtuous cycle that comes with a broader audience. The value of the tool becomes more noticeable with a broader consumer base.