I agree with the sentiment, but they cannot provide assistance on HN either, it's not a good fit. At this point, when a client of mine that is technically litt

I agree with the sentiment, but they cannot provide assistance on HN either, it's not a good fit. At this point, when a client of mine that is technically litterate has such a bad experience, I pay them a visit. They would probably learn a ton by having the setup at hand.