I feel like this happens with any item. For example, I've been supremely happy with all the Apple laptops I've ever owned, but have seen others with a litany of

I feel like this happens with any item. For example, I've been supremely happy with all the Apple laptops I've ever owned, but have seen others with a litany of problems. Could it be that you got a dud with some sort of hardware problem? Try contacting their support and maybe they'll let you exchange it or something.