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I got mine a few months ago, and overall I'm rather pleased with the purchase, however I don't think I'm quite as satisfied as the author of this article. For t
by aquova 5y ago
I got mine a few months ago, and overall I'm rather pleased with the purchase, however I don't think I'm quite as satisfied as the author of this article. For the most part, I think it's a really great machine, but there are some oddities that have caused me trouble. I've been running Arch Linux + Plasma on it, and have gone between X11 and Wayland (more on that later).
- My touchpad is really flaky. Sometimes it works perfectly, but most of the time simply clicking just... doesn't work. Moving the cursor, tap to click, scrolling work fine, but the actual pressing the touchpad to an audible click won't result in a click on the machine. This seems to be a hardware issue, it can sometimes be remedied by pressing down across the whole touchpad, but not always, and it seems to be worse when it's cold in the room. Also, once in a blue moon it won't initialize quite right when waking from sleep causing it to be hypersensitive; putting the device back to sleep and rewaking it fixes that.
- They mentioned they were fond of the battery life, which surprises me as that seems to be the devices biggest failing. I'm somewhat new to Linux laptops, but even after setting up hibernate and deep sleep and all that, I simply can't leave it on sleep over night or it will drain the entire battery. The battery life while using it is fine, not as good as my old MacBook, but I've had to start shutting it down when not in use.
- The speakers really aren't great. A big part of that is the fact that they're downward facing, which seems a really bizarre design decision to me.
- Fractional scaling. This is more of an issue with Linux itself. I actually really like the display as a whole, particularly the 3:2 ratio. However, 1x is too small, and I found 2x to be too large. I've been using 150% scaling, which worked well for the most part, except some applications wouldn't obey it (cough Steam). I then tried switching to Wayland, which seems to have fixed Steam's issues (and the trackpad scrolling notably improved oddly), but xwayland programs have really blurry text.. There's always a bit of a tradeoff, although I'm still experimenting with this. I also find this display gives me more eye strain at later hours than other screens I use. YMMV.
Overall, I would say I am satisfied with my purchase however. I love the keyboard, love the modularity, I like the customizability. I don't regret the purchase, but I do think there are some things potential buyers should be aware of.
- bo1024 5y agoThere was a touchpad fix that they mailed out to people a while back. Maybe that’s related to your problem? I never applied it because mine seems to be fine.
- pythko 5y agoSeconding your experience, except my battery life has been quite good somehow. I’m not sure if that’s due to one of the settings I changed when setting it up, OS (I’m using Pop!_OS), or just luck of the draw. My touchpad will also just stop clicking sometimes. It’s usually an exercise of finding the right spot to push to reset the hardware clicker itself. I have the fix that Framework sent out about a loose touchpad cable, so it shouldn’t be that. It also occasionally will just stop registering the mouse at all, either from the touchpad or from an external mouse. Closing the lid and reopening it will fix this. Fractional scaling was a little dicey, but I found 150% hits the sweet spot for me, I don’t have any issues aside from some occasional jagged screen regions while scrolling, which I don’t mind. Overall, I’ve been happy with mine. It’s not perfect, and it occasionally hiccups in weird ways (like the mouse thing), but that was my expectation going in. As a daily driver and dev machine, it works well and I would recommend the DIY edition to anyone with a little tolerance for issues in their laptop.
- nrp 5y agoI commented on the parent comment as well, but could you reach out to our support team on the touchpad issue: https://frame.work/support#contact_support https://frame.work/support#contact_support
- nrp 5y agoCould you reach out to our support team on the touchpad issue: https://frame.work/support#contact_support https://frame.work/support#contact_support We've finally root caused physical clicks not registering on some units, and found that it was a batch of dome switches with a coating that was more likely to corrode over time depending on environmental conditions. We've recently switched coatings to prevent this from happening in the future, and we're also sending replacement parts to folks who write in with this issue. One of the benefits of this product being easy to repair is that we can just send you a replacement module instead of needing to take your system back or send you a full system!