3 ms·
Humans like progress and improvements. If delays are reduced from 4 hours to 2 hours, people are happy. If delays increase from 5 minutes to 10 minutes, peopl
by konschubert 5y ago
Humans like progress and improvements.
If delays are reduced from 4 hours to 2 hours, people are happy.
If delays increase from 5 minutes to 10 minutes, people are unhappy.
It's human nature, it's what drives us to always do better.