AppEngine is a fantastic product, but every time I started using it I always had that nagging feeling that at some point the other shoe would drop (higher prici

AppEngine is a fantastic product, but every time I started using it I always had that nagging feeling that at some point the other shoe would drop (higher pricing, service outages, worse vendor lock-in) and the whole pricing change is about what I expected to happen eventually. AppEngine over promised and under delivered. Now they're back pedaling in hopes of finding the sweet spot. It's costing them customers and making them look 2nd rate. I think most devs would have preferred if Google started with realistic pricing and worked their way down. It's simple human psychology, if you set an expectation and surpass it, people are happy, if you fall short, people are unhappy. If pricing started in line with Amazon, Azure, Rackspace, Linode etc. people would say, "Ok, that's fair." and if Google made it cheaper, people would be ecstatic. Instead, they fell short and made people mad. Now they have to reset the expectations and hope to not screw up again. Take this as a lesson, under promise and over deliver. Always.