My neighbor still pays for AOL, and has an aol.com email address. I've tried to get her off of it, but she stays because I quit working on her Windows computer

My neighbor still pays for AOL, and has an aol.com email address. I've tried to get her off of it, but she stays because I quit working on her Windows computer a few years ago (got rid of all mine, yay!), and for $5-10/mo, she has a person to call who will walk her through problems with her computer. Not just AOL problems, like with their browser (which she also still uses), but with any problems.