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For decades my bank used a hardware security device that I kept on my keychain. It worked flawlessly and I loved it. Recently they changed to an "App" to be abl

For decades my bank used a hardware security device that I kept on my keychain. It worked flawlessly and I loved it. Recently they changed to an "App" to be able to use my account. The first I heard about it, I was overseas trying to get back during the Pandemic, and couldn't buy a plane ticket as SMS wouldn't work (apparently it was because I hadn't authorised "Roaming" before I left). Whatever, I did enjoy cancelling all my bank accounts when I returned. I will never use a shitty smartphone App for anything which involves security.

codeptualize 5y ago
Fair enough, a security device that can be on your keychain does sound convenient. I use hardware security keys these days, probably a similar experience. SMS does sound proper annoying, not only delays/roaming issues, but also because you probably still have to manually type over numbers. For most thing I just need to scan a QR code, then type in a pin or use face id to confirm, very quick and easy. For big transactions I still need the device, and that's when I realize how annoying it really is haha. Anyway, hope you have found a better bank!