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I give VW a lot of credit here, they somehow got dealers to hold the line on the ID.4. It was a long wait but a good delivery and purchase experience.
by sklargh 5y ago
I give VW a lot of credit here, they somehow got dealers to hold the line on the ID.4. It was a long wait but a good delivery and purchase experience.
- kmonsen 5y agoNo they did not. I recently tried to buy an id4 and was told by the dealer that there was a 5k markup from sticker price and no reservation system. They have a list of people they will call when a car gets to the dealership and the first to shore up in person will get it.
- technothrasher 5y agoI just heard a story from a local guy who ordered a custom build Porsche, put down a sizeable deposit, waited six months, and then got the call that it was in at the dealership. When he went down there the next day to do the paperwork, they told him somebody that morning made them a cash offer and so they sold the car out from under him.
- Matheus28 5y agoDamn, that's a way to lose a customer for life. I'd be fuming if I were that customer.
- technothrasher 5y agoThe guy told me this story as a way of warning me against ordered a car from this particular dealer. Problem is, the other Porsche dealer in the area I have heard different but just as terrible stories about. One was that they are selling cars as new that had already been put "in service" months ago, so if you bought from them without checking, you wouldn't get your full warranty period. I've had plenty of terrible experiences with pretty much all local dealers I've dealt with, Audi, BMW, Ford, VW... dealers can get away with being terrible because they all are and there's nowhere to go.
- protomyth 5y agoEach state has a office that deals with and licenses dealerships. If he put down a deposit and had paperwork, it might be worth it to look them up. They can basically close down a dealership at will.
- sklargh 5y agoToo bad, totally different from my experience. I ordered and configured my car in the first early-adopter wave via the web form though so perhaps those were a better experience. Or I just got lucky.
- kmonsen 5y agoEach dealership and even sales person is different. Even if VW wanted to do something they couldn’t.