> This is like driving your neighbor to the airport and thinking that you suddenly have insight into what it's like to be an Uber driver. Except for the part w

> This is like driving your neighbor to the airport and thinking that you suddenly have insight into what it's like to be an Uber driver. Except for the part where you aren't just doing a favor for your neighbor because you are actually using the app to complete the task for a likely stranger, just like everyone else. This indeed makes you a user. > First of all, simply doing one delivery a month doesn't give you a real sense for what being a gig worker is like. This is a much more coherent argument, even if I think it misses the point. I don't think the business objective was ever to get a sense for "being a gig worker," but for using the app, which is the thing they are developing. This article seems to take the stance that this is the only way DoorDash is getting feedback about using the app. If that were the case, the author's point might make more sense. But I don't think anyone legitimately believes DoorDash isn't continuing to do other research alongside this initiative, which leaves the article rather lacking.