3 ms·
When I first got my own car insurance I went with the agent who had previously been handling insurance when my car was on my parents' plan. It was through a Sta
by plorg 5y ago
When I first got my own car insurance I went with the agent who had previously been handling insurance when my car was on my parents' plan. It was through a State Farm Bureau, and the agent kept trying to push me to buy coverage for things that didn't apply to me. He told me I would get better terms by having my parents' history grandfathered into my account. So I held that insurance for a few years until I got married and moved in with my wife. I added my car under her insurance, which represented a savings mostly for having both on the same account. Notified my agent, who told me I would receive a refund for the remainder of my term (annual term, would expire 3 months after I cancelled, so this was maybe several hundred dollars.
I start getting renewal notices saying I would lose coverage, and every time I received one I would call the office and the assistant would offer to stop the message, since my account was closed. Then I would receive a voicemail that "why don't you tell me about your situation, maybe I can get you a better rate." Told this to the assistant the next time, and she would again promise to get it cancelled. After several months I just gave up because my account was cancelled. But I would still receive a mailer from the lobbying arm of the Farm Bureau, and warnings that, without paying the annual Farm Bureau membership I could not receive insurance coverage. So I started calling the office again, same runaround.
I got fed up enough that I finally emailed the Farm Bureau complaint department, detailing the mail I continued to receive that all vaguely suggested I was delinquent on insurance. The next day I got a worried voicemail from the agent, offering to immediately cancel my account, and he could do it retroactive to the date I originally gave him. Based on the communication I got from the organization it must have gone straight to his supervisor, who have him an earful. I hadn't even mentioned the rebate I was supposed to receive.
A week later I received the refund in the mail, and I have been pleasantly free from the Farm Bureau's bills and propaganda ever since.