I'd say most devs are disconnected from their user. The people working as the buffer (often the product team) either make tradeoffs, have different goals, can't

I'd say most devs are disconnected from their user. The people working as the buffer (often the product team) either make tradeoffs, have different goals, can't communicate the importance of some details, or simply can't make devs care about it. The best solution would be a deeper collaboration between product and dev, but it's difficult to make it work since both profiles have different drives and goals.