> You could make more efficient use of space if you don't have to arrange the store to be customer-friendly. I didn't mean physically particularly, I was think

> You could make more efficient use of space if you don't have to arrange the store to be customer-friendly. I didn't mean physically particularly, I was thinking more about the range of inventory required. Let's imagine 80% of people want 20% the same stuff. So yeah you could optimise by stocking just that 20%. But I bet you people will move back to ordering from the supermarket where they can get 98% or 100% of what they want. It's just easier than ordering from two places, items don't get duped or missed and of course it's quicker.