They didn't. They are saying that if you poll 100 in the grocery store about whether they expect to eventually receive messages sent to them during the period w

They didn't. They are saying that if you poll 100 in the grocery store about whether they expect to eventually receive messages sent to them during the period where they were riding through a tunnel or lost power in a thunderstorm, 90 of them will say "yes" and 9 will say "I don't know" and then there's you.