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> and thankfully their customer service is amazing and they will tell me honestly what the problem was instead of leaving me to wonder and guess Which cloud pr
by rytill 5y ago
> and thankfully their customer service is amazing and they will tell me honestly what the problem was instead of leaving me to wonder and guess
Which cloud provider is this, if you don’t mind sharing?
- freedomben 5y agoSure! I wasn't going to say because I didn't want to people to judge them for the network issues, but it is Linode. I've become a huge fan of them and use them for almost everything now. The Newark data center has been struggling a bit with networking issues but they are working hard on the problem. I really can't say enough good things about the Linode customer service. They respond timely and with honest info, which is invaluable to me as a head of engineering trying to make important platform and infrastructure decisions. After a terrible experience with Digital Ocean, before moving over to Linode (so I still had a pretty small account, less than $10/month) I actually opened some mostly stupid support tickets just to see how they would respond. They were professional, courteous, and helpful. For the record I have no affiliation with Linode beyond being a happy customer.