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Sort of, in a depressing way: - It's pretty doable to get someone's hours for this, especially within the contractor or one of their DC buddies: there's alread
by lmeyerov 5y ago
Sort of, in a depressing way:
- It's pretty doable to get someone's hours for this, especially within the contractor or one of their DC buddies: there's already a customer and a contractor, and presumably, some sort of purchase vehicle & contract. The words "senior", "support", and "fee" are probably in there in multiple places.
- By (backwards) design, it is much harder for a truly expert OSS dev not in the contractor circle, and even harder, an OSS product org offering maintenance contracts for events like this
- The middle ground becomes sales/lobby-heavy orgs like IBM/RedHat, which introduces another multi-layer technical & political world of pain. I haven't worked with Cray (discussed in the thread), so no comment there. But as seen, we're seeing a chain of well-funded stakeholders being fine with not supporting for a prolonged period, which is cultural red flags.
- pinewurst 5y agoFrom 1st hand experience there’s a lot of (IMHO) confusion in these sorts of organizations between maintenance and new features driving this kind of entitlement.