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DoorDash is a good idea in principle, but it's poorly executed. Among their competitors, Grubhub is superior in every way. The reasons I dislike DoorDash and s
by 29athrowaway 5y ago
DoorDash is a good idea in principle, but it's poorly executed. Among their competitors, Grubhub is superior in every way.
The reasons I dislike DoorDash and stopped using it:
- It has frequent outages.
- Has been the subject of controversies regarding tips.
- Does not have live customer support. They get back to you in 3 days.
Grubhub has none of the issues above, and they are always on top of orders.
Amazon Restaurants was another yet superior competitor to DoorDash but was discontinued as a service.
I have no affiliation to any of these companies, just talking from the perspective of a user.
- dylan604 5y agoWhichever app you are using, you are only considering how it affects you. This is natural, and not a judgment. Rarely does the user consider how it affects the restaurants themselves. I have yet to read a positive experience for the restaurants.