I was also in that industry and agree. We could rewrite the firmware on phones over-the-air live and this was long ago. The only reason we didn't do this for

I was also in that industry and agree. We could rewrite the firmware on phones over-the-air live and this was long ago. The only reason we didn't do this for customers was the one-off chance we brick a phone and cause higher customer support load. We could read and write to anything on the phone remotely. Such capabilities would surely not be abandoned.