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I can't get any sort of loyalty discount from big telcos or cable companies either, but they'll gladly give me 3 months free service to switch to them. You bee
by mgkimsal 5y ago
I can't get any sort of loyalty discount from big telcos or cable companies either, but they'll gladly give me 3 months free service to switch to them. You been a customer with us for 8 years and want the $10/discounted rate we've plastered billboards with? Get lost. Or... go switch to a competitor, then we'll court you back with freebies.
- lotsofpulp 5y ago>Or... go switch to a competitor, then we'll court you back with freebies. Obviously going to a competitor comes with its costs, and hence people do not do it just for the $x discount. Just like with employment. If there were no switching costs, then you would not see these types of "misaligned" incentives.