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As a former Uber engineer I did the employee delivering program a couple of times (pre-covid) and it was really eye opening. I’m based in Amsterdam so cycled on
by nudgeee 5y ago
As a former Uber engineer I did the employee delivering program a couple of times (pre-covid) and it was really eye opening. I’m based in Amsterdam so cycled on bicycle to make deliveries - it’s hard work, but also was a great way to explore the city and discovered some great eateries I wouldn’t have gone to otherwise.
I still remember a story about being yelled out of a restaurant for coming in to pick up a delivery. The restaurant owner set a message to couriers in the app that instructed us to wait outside for the pickup, but I didn’t see it because the text was so small. Instantly filed a bug report for the Driver app team to make the messages easier to read!
- whoisburbansky 5y agoDo you know if they did make the message easier to read after all?
- redis_mlc 5y agoI've initiated "process improvements" a few times. It's always unpleasant since you're rocking the boat (kinda like when you report a security issue to a company with no established process.) - got Royal Bank Canada while I was there to star out account numbers on ATM receipts. Had to find a competitor's receipt first (CIBC) and show a senior manager to "prove" there was an issue. - shortly after leaving Netscape found email parsing bug and submitted that to a an ex-coworker who channeled it to the right developer. Stay tuned for some more in process.
- tata71 5y agoThank you in advance, loving already.