It’s incompetence driven by the market conditions: nobody on the market can do that and therefore no one is motivated to do that. I can understand that maybe no

It’s incompetence driven by the market conditions: nobody on the market can do that and therefore no one is motivated to do that. I can understand that maybe not many customers ever need this too. AFAIK the engineer on the other side of the call said nobody provides such a service in the UK.