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I'm about as far away from Drew as possible when it comes to my views about the benefits of open source yet I also loathe Discord as a method of supporting user
by r_hoods_ghost 5y ago
I'm about as far away from Drew as possible when it comes to my views about the benefits of open source yet I also loathe Discord as a method of supporting users because its essentially a memory hole. I want to be able to ask or answer a question once and then for it to be easily findable by a future user searching on the public web. That's just not possible with Discord, especially if a server shuts down.
A lot of the discussion around a large open source project I develop add-ons for has migrated onto Discord and it makes it an utter nightmare to work out what is happening, why certain design decisions were made, or get an answer about a technical question without directly contacting someone. If that discussion instead took place on their public forums (which is where it was previously) then I wouldn't have to bug someone 90% of the time.