>> Amazon makes this product. No. If I were arguing the case I would phrase it as "Amazon provides this service". This is not a manufactured product but an a

>> Amazon makes this product. No. If I were arguing the case I would phrase it as "Amazon provides this service". This is not a manufactured product but an advice line. Whether Amazon chooses to automate that line, or staff it with real people, or at least have a person vet recommendations ... such are Amazon's business decisions for which they are liable. The augment is not that the phone is defective but the service behind that phone.