Did they give you a reason that they are pulling the plug? Was it because your fraud numbers are too high or something? This same thing happened to a startup

Did they give you a reason that they are pulling the plug? Was it because your fraud numbers are too high or something? This same thing happened to a startup I confounded on a Friday afternoon with Chase Payment Services (Paymentech). It was because our fraud numbers had breached 1% which was their line in the sand fraud limit. We switched to Braintree in a few hours, we already had that code built as a backup.